Installation, Care and Maintenance for Handmade Tiles

Our tiles are heritage pieces produced with traditional techniques. Here is all the information you need to care for your handmade tiles so that they will last you a lifetime.

Laying

Assembling tiles before laying is highly recommended. This will help ensure that your measurements are correct and adjusted according to the variations in size and appearance that come with handmade tiles.

Ceramic tiles are known to “craze” over time, which is the appearance of hairline cracks. They will still perform well and this is one of the many cherished characteristics of hand made tiles.

Closeup of hairline cracks in tiles
Example of crazing on a Tan Glossy Clear Tile
Sealant

Tile Sealant is not recommended for our glazed tiles. Almost all of our tiles are sealed with a glossy glaze for ease of cleaning, as without this clay tiles will absorb dirt and oils. Grout sealant is recommended after installation.

Our raw tiles (Terracotta and Blush come unsealed), which makes them susceptible to staining. We recommend testing your sealant of choice on a test tile. These tiles are not suitable for shower interiors, but can be used in other applications.

For a natural finish, boiled linseed oil creates a matte, water sealed layer that maintains the iconic burnt terracotta colouring. These tiles can be sealed with beeswax after installation, and should be maintained with boiled linseed oil and wax every 3-4 years.

Use

Most of our tiles are considered for indoor use only as they are not freeze-tolerant. We have specific listings for tiles that are made from clay suitable to be used as exterior tiles and are freeze tolerant. Two & A Half Dimensions are suitable for bathrooms, kitchen and shower room walls when properly installed on a suitable substrate using an adhesive appropriate for the substrate. They are not suitable for flooring, and we recommend not using relief tiles for kitchen counter tops.

Grout Width

Our tiles are often laid without grouting to enhance the visual effect. However should these be laid with grouting please ensure that you consider the 3D nature of the tiles and how that might impact the final appearance.

We recommend Mapei wide joint grout, as they offer a wide selection of colours. Excessive grout must be cleaned off tiles with a wet sponge immediately after installation.

Waterproofing

All of our glazed tiles are suitable for use in kitchens and bathrooms, but must not be exposed to direct or excessive moisture. Our unglazed tiles are not suitable for shower walls. We have specific listings for tiles that are made from clay suitable to be used as exterior tiles and are freeze tolerant.

Cleaning

Caring for handmade tiles is as simple as using non-acidic cleaners for all tiles, such as soap and water with a microfibre or cotton cloth.

Installation

Tile sizes will never be perfectly square, and may vary by up to 4mm. Often we find that variations will be consistent throughout each batch.

Irregularities across the surface are common, and tiles may not always be perfectly flat. However they will always be able to adhere to a surface securely when done by a professional who will set them on adhesive in order to give them a firm bed.

For this reason we advise you find a tiler who has experience in laying handmade tiles and is prepared to make judgements based off the specific characteristics of your batch of tiles. We also recommend not setting a date with your tiler until your order has arrived and been thoroughly checked after delivery.